Privacy Policy
Each of our apps has its own privacy policy. The Truck Companion policy is below – it's the same one shown in the app and on the App Store.
Truck Companion Privacy Policy
This Privacy Policy explains how Hamikato Technologies LLC ("Truck Companion," "we," "us," or "our") handles information when you use the Truck Companion mobile application, related websites, support channels, and services.
1. Who we are
Truck Companion is operated by Hamikato Technologies LLC. Privacy and support contact: support@hamikato.com.
2. Information the app handles
Depending on your use, the app may handle driver and business profiles; trucks, trailers, and equipment; trips, fuel, expenses, maintenance, rates, operating costs, and Hazmat load cards; documents, inspections, defects, notes, reminders, dates, photos, receipts, and attachments; load-planning inputs and estimates; app settings; and feedback you intentionally submit.
3. Local-first storage
Truck Companion stores app records and attachments locally on your device by default. An account is optional. The app does not continuously synchronize operational records in the background.
If you create an optional Cloud Account, Supabase processes your email address, authentication and session identifiers, and the manual cloud backup you choose to save. The current backup is one encrypted-in-transit snapshot of up to 5 MB that replaces the previous snapshot and may include records, selected photos or attachments, and saved GPS route history contained in your app data.
Your device platform, backup provider, or another app may separately process information under its own terms and privacy policy.
4. Information you choose to transmit
When you export, save, or share a backup, document, image, or other content, you choose the destination. The recipient or service may retain it. Protect exported files and choose trusted recipients.
Feedback or support may include the information you provide, a screenshot, optional contact information, and displayed technical context such as app version, platform, language, and submission source.
Feedback uses Airtable and is generally retained for up to 12 months, or longer when reasonably necessary for an active support or security matter, legal rights, or law. Do not include Social Security numbers, financial credentials, health information, confidential freight documents, or other sensitive information.
AI document review runs only when you choose Analyze or Scan Receipt. The selected BOL pages, BOL PDF, or receipt photo are sent through our Expo-hosted endpoint to OpenAI for analysis. BOL review extracts document details, and receipt scanning extracts visible purchase fields for your review before saving. The request disables model response storage, and OpenAI states that API data is not used to train its models by default. OpenAI may retain limited abuse-monitoring logs for up to 30 days unless a different legal or security requirement applies. AI results remain temporary unless you choose to apply or save them.
Apple or Google processes payment details for subscriptions. RevenueCat processes transaction identifiers, product information, entitlement status, and related diagnostic information needed to provide and restore Premium access. We do not receive your full payment-card number.
5. Device permissions
The app requests camera or photo-library access only when you use attachment features and notification permission only when you enable reminders. You can change permissions in device settings.
Precise and background location are requested only for optional trip route recording. Route points are stored locally and may continue recording while the app is in the background. This release displays recorded GPS routes using Apple Maps on iOS and Google Maps on Android. Road matching is disabled: recorded route points are not sent to our road-matching endpoint for processing by Google Roads. The map provider processes map requests under its own terms and privacy policy. Original GPS points remain stored as trip records. Route points are included in a cloud backup only when you manually save that backup. The map and recorded path are not truck-safe navigation, an ELD, or a substitute for posted restrictions. If you open external directions, the selected origin and destination are passed to the mapping app you choose.
6. How we use information
We use information you intentionally transmit only to provide the feature you requested, respond to support or feedback, maintain and secure the app and services, prevent abuse and security incidents, comply with law, enforce terms, and send communications you requested or permitted.
We do not sell personal information, share it for cross-context behavioral advertising, or use in-app operational records for advertising.
7. When information may be disclosed
We disclose information only at your direction; to restricted service providers performing authentication, cloud backup, AI document processing, feedback, support, hosting, billing, app-store, or security functions for us; when reasonably necessary to comply with law or protect rights and safety; or as part of a merger, financing, acquisition, reorganization, or asset sale. Current providers may include Supabase, Expo, OpenAI, RevenueCat, Airtable, Apple, Google, and a mapping app you choose. A successor must handle transferred personal information under this policy or provide legally required notice and choices.
Service providers are not permitted to use personal information for their own unrelated purposes merely because they process it for us.
8. Retention and deletion
Local records remain until you delete them, reset app data, or uninstall, subject to device backups and exports. A manual cloud snapshot remains until you replace it or delete the Cloud Account. Account information remains while the account is active and for any limited security, dispute, or legal period. AI service logs may be retained for up to 30 days under the provider's default abuse-monitoring policy. Feedback is generally retained for up to 12 months. Purchase records may be retained by Apple, Google, or RevenueCat as required to operate purchases and meet legal obligations.
You can delete a Cloud Account inside Settings > Cloud Account. This deletes the cloud account and its saved snapshot but does not automatically erase records still stored on your device or copies you exported. You may also request help at support@hamikato.com. We may verify requests. We cannot delete data stored only on your device, in your backups, or with a third party you chose.
9. Security
We use reasonable safeguards appropriate to the information processed, but no system is completely secure. Protect your device, use a screen lock, store backups securely, and avoid unnecessary sensitive information.
10. Children
Truck Companion provides tools for drivers and people involved in trucking operations. The Services are not directed to children under 13. Contact support@hamikato.com if you believe a child has provided personal information to us so we can review the report and take appropriate action under applicable law.
11. Your privacy rights
Depending on your location, you may have rights of access, correction, deletion, restriction, objection, portability, or appeal. Contact support@hamikato.com. We will respond as required and will not discriminate for a lawful request.
12. International use
Services are operated from the United States. Information transmitted to us may be processed in the United States or where our providers operate, subject to applicable safeguards and law.
13. Changes to this policy
We may update this policy as the services change. We will post the revised policy and update its date. We will explain material changes before they take effect and request consent when required. We will not use an updated policy to silently expand how previously collected personal information is used.
14. Contact us
Hamikato Technologies LLC
support@hamikato.com