TRUCK COMPANION / SUPPORT
Let’s get you
moving again.
Questions, unexpected behavior, or an idea from the road? Start here.
01 / Something isn’t working?
Open Settings → App Health & Diagnostics and run the health check. Review the report before sharing it. Tell us your device, app version, what you expected, and the steps that led to the problem.
02 / Protect your saved work
Keep a current backup before changing devices or reinstalling. If records appear missing, contact Support before resetting the app. A restore replaces local records, so keep your existing backup safe.
03 / Accounts & privacy
For sign-in, recovery, account deletion, or privacy questions, email support@hamikato.com. Never include a password or verification code. Share only the details needed to explain the issue.
04 / An idea worth building?
Describe the job you were trying to do and what would make it easier. Check the roadmap for current priorities or read development updates. Driver feedback helps guide the next improvements.
We respond as soon as practical. Truck Companion is not an emergency service. For immediate danger, use the appropriate emergency services. Truck Companion is not an ELD and does not replace legal duty-status records.